Monday, April 8, 2013

Is India Having a Crisis of Soul?

This was the title of the centerpiece in the Times of India today, Apr 09, 2013. The piece is written by Deepak Chopra and Jim Clifton, senior scientist and CEO respectively of the Gallup Organization and presents a brilliant and unique perspective of the "sentiment" in the Indian economy today.

I had noticed that piece by CNNs Fareed Zakaria too, where he reviewed the performance of the developing economies in the BRICS grouping, stating that India had turned out to be the biggest disappointment in this group and that it was likely to be replaced by Indonesia.

Analyzing the problem, Chopra and Clifton arrive at the worst kept secret and root cause of India's poor performance - a staggering 33% of its employees were "actively disengaged", meaning not only are they miserable at work, but they walk the halls and petition their colleagues to be as miserable and discontented as they are. Only a miniscule 9% of employees are "actively engaged".

Chopra and Clifton go on to argue that the workplace tends to be symptomatic of society as a whole, and that the picture here was just as gloomy, that India's state of mind was severely troubled.

The outcome - when any society reaches a low point of well-being with a sizeable number of people suffering, it is in trouble and the social turmoil can boil over into the streets at the slightest of triggers as was witnessed in the aftermath of the infamous Delhi rape incident in December 2012.

This human side needs a deeper examination, the authors say, referring to it as a crisis of soul. A nation's soul is the sum total of all interactions between all people in that society. Every moment lasting a few seconds is positive, negative or neutral. In those moments, people may arrive at conclusions or take very tiny decisions that, as it accumulates, can profoundly change their day and even the rest of their life.

Boiling Frog Anecdote

It is said that if you put a frog into boiling water, it will immediately jump out of that vessel. But if you were to put the same frog in tap water and gradually bring it to boil, it will not perceive danger and will just sit there until it is cooked to death.

I believe this is what is happening to our people. There is systemic failure of government and governance. The political class has fallen into complete disrepute and the country is on the slow boil.

Are we reaching a point of inflexion, a tipping point for dramatic and transformative change?

Transformative change requires a different type of leadership. And community leadership is not the leadership of one individual. It needs to be driven by the community. The elected leadership element will only be the mechanism, a "lightening conductor", through which the will of the community is discharged.



Of course, this argument turns the whole of the present dispensation on its head!

 

Values and Motivation

We said we will talk about motivation here, but first let's take a look at values and how it has been framed into a group's statement of values.

So why are we talking about values? Is there anything left of values in political life?

Values


I was exploring the question of what drives people to take up public service? To be a politician? There has to be a driving force, a motivation to join politics. What is that?

In Tony Blair's book "A Journey", he describes a point in the beginning of his journey, in attempting to transform the Labour party in a revolutionary and undeniable way, sought a balance between traditional beliefs including their central foundation - the commitment to social justice - and the need to modernize its outlook in keeping with the needs of the 21st century. He finally came up with a statement of values that read as follows:

The Labour Party is a democratic socialist party. It believes that by the strength of our common endeavor, we achieve more than we achieve alone so as to create for each of us the means to realize our true potential and for all of us a community in which power, wealth and opportunity are in the hands of the many not the few, where the rights we enjoy reflect the duties we owe, and where we live together, freely, in a spirit of solidarity, tolerance and respect.


Motivation


Of course, most of us believe that the best way to motivate ourselves and others is with external rewards like money - the carrot-and-stick approach. That is a mistake, Daniel H Pink says in "Drive: The Surprising Truth About What Motivates Us". The secret to high performance and satisfaction - at work, at school, at home - is the deep human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. In Drive, he examines the three elements of true motivation - autonomy, mastery and purpose - that is, autonomy in how we do our work, time and money to invest in the tools required for mastery of the skills required, and the freedom to work towards a purpose or greater good.

autonomy - the desire to be self directed
mastery - the urge to get better at stuff
purpose - making a contribution



If that is the new paradigm, for a political force to take root, we need to create the environment that will facilitate the enablers of motivation - autonomy, mastery and purpose - to grow and flourish.

How does a political force originate?

Does it start only in times of extreme duress or crisis?

What are the motivations that can cause large number of people to come together for common good?
Self interest is plausible, however it is self-serving. The contradictions will rip apart any endeavor based on self interest. Yet there cannot be motivation without self interest. It is a conundrum.

Can values be a driver?
Values do help you develop a clearer sense of what's most important to you in life. It can be a powerful motivator, and one does tend to relate better to others who hold the same values. And while it may be a good idea to have a group definition of important values, it can't by itself drive change.

Maybe the answer lies in a better understanding motivation itself as motivation is the prime psychological feature that arouses people to act towards a desired goal and elicits, controls, and sustains certain goal directed behaviours. Motivation is literally the desire to do things.

Lets explore this in the next blog.